Service Bulletins

2006 (3-Disc Set) CD-ROMs are available. Disc 2 contains all Service Bulletins (2005 — 2007).
DISC 3 Archive CD-ROM contains all Service Bulletins (1988 — 2004). Click year for more info!


2002
2001

2000
1999
1998


Note: The below Service Bulletin files are in PDF format. Click 2005-2007+ Service Bulletins thumbnail to see larger image (with the option to download PDF). For saving and printing hints or if you cannot open PDF files, click on the appropriate link at the right side of this window.

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Service Bulletin 173- Click for full-size view Service Bulletin 173 - Click for full-size view

2008 Service Bulletin - 174


Date :   March 24 , 2008

 

Game(s):   Black Spider-Man® / Spider-Man®

 

Title :   Shaker Motor Feature Adjustment Defaults to NONE.

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Service Bulletin 173- Click for full-size view Service Bulletin 173 - Click for full-size view

2008 Service Bulletin - 173


Date :   February 8 , 2008

 

Game(s):   Wheel of Fortune®

 

Title :   Wheel Alignment and Scoring Bug Found in Versions Prior to 5.0.

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Service Bulletin 172- Click for full-size view Service Bulletin 172 - Click for full-size view

2007 Service Bulletin - 172


Date :   December 5 , 2007

 

Game(s):   Wheel of Fortune® + New Titled Future Productions

 

Title :   Voltage Variations: With Jumper Plugs, It's Made Easy

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Service Bulletin 171- Click for full-size view Service Bulletin 171 - Click for full-size view

2007 Service Bulletin - 171


Date :   July 25 , 2007

 

Game(s):   Family Guy™

 

Title :   Stewie Mini-Playfield Disabled

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19a.  August 1, 2007:  Service Bulletin 171 (July 25, 2007) broken link to PDF fixed.  Thank you anonymous tipster.  Click page thumbnail to view.
Service Bulletin 170 - Click for full-size view Service Bulletin 170 - Click for full-size view

2007 Service Bulletin - 170


Date :   February 21, 2007

 

Game(s):   Family Guy™ and future games

 

Title :   Games Manufactured for North America cannot be shipped to Europe.

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Service Bulletin 169 - Click for full-size view Service Bulletin 169 - Click for full-size view

2007 Service Bulletin - 169


Date :   January 23, 2007

 

Game(s):   Pirates of the Caribbean

 

Symptom :   Erratic spinning or no movement at all on the Spinning Disk Assembly (upper left hand corner of the playfield).

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Service Bulletin 168 - Click for full-size view Service Bulletin 168 - Click for full-size view

2006 Service Bulletin - 168


Date :   December 28 , 2006

 

Game(s):   Pirates of the Caribbean

 

Symptom :   One or more playfield posts have become loose (see Fig. 1). After retightening the posts, they work loose again.

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Service Bulletin 167 - Click for full-size view Service Bulletin 167 - Click for full-size view

2006 Service Bulletin - 167


Date :   October 20 , 2006

 

Game(s):   S.A.M. System Games

 

Title :   FYI ~ Fuses, Voltages and Status LED Indicators on our S.A.M. System Games

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Service Bulletin 166 - Click for full-size view Service Bulletin 166 - Click for full-size view

2006 Service Bulletin - 166


Date :   September 20, 2006

 

Game(s):   Grand Prix & NASCAR®

 

Subject :   Trough Up-Kicker Failure

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14.  October 25: 2006:  Service Bulletin 166 (October 20, 2006) two typo's corrected and reposted.  Click page thumbnail to view.
Service Bulletin 165 - Click for full-size view Service Bulletin 165 - Click for full-size view

2006 Service Bulletin - 165


Date :   September 19 , 2006

 

Game(s):   World Poker Tour™

 

Subject :   Drop Target(s) May Not Reset Properly

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Service Bulletin 164 - Click for full-size view Service Bulletin 164 - Click for full-size view

2006 Service Bulletin - 164


Date : August 22, 2006

 

Game(s): World Poker Tour™, Pirates of the Caribbean® and Future S.A.M. System Pinballs

 

Subject : FYI : How To Update Your Game Code

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Page 2 in French, German, Italian & Spanish

Service Bulletin 163 - Click for full-size view Service Bulletin 163 - Click for full-size view

2006 Service Bulletin - 163


Date : July 24, 2006

 

Game(s): World Poker Tour™ Pinball

 

Subject : "Game Resets/Multiball Problem"

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Service Bulletin 162 - Click for full-size view Service Bulletin 162 - Click for full-size view

2006 Service Bulletin - 162


Date : July 11, 2006

 

Game(s): The Simpsons™ Kooky Carnival, MONOPOLY® and TITANIC Redemption Games

 

Subject : Electronic Coin Mech Coin Return Lever Sticks

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Service Bulletin 161 - Click for full-size view Service Bulletin 161 - Click for full-size view

2006 Service Bulletin - 161


Date : March 21, 2005

 

Game(s) : NASCAR® / Grand Prix

 

Subject : NASCAR® / Grand Prix Enter/Exit Scoop Modification & 1-Way Gate Bracket Update Kit (502-5048-86)

****** ONLY FOR NASCAR/GRAND PRIX GAMES with SERIAL NUMBERS LOWER THAN <195160 (NASCAR) and LOWER THAN < 19620 (GRAND PRIX) Production Prior December 2006 ******

 

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Service Bulletin 160 - Click for full-size view Service Bulletin 160 - Click for full-size view

2005 Service Bulletin - 160


Date : November 8, 2005

 

Game(s) : NASCAR®

 

Subject : NASCAR® SOFTWARE UPDATE (CPU/GAME ROM U210)

****** ONLY FOR NASCAR GAMES with CPU Version 3.30 or LOWER ******

 

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Service Bulletin 159 - Click for full-size view Service Bulletin 159 - Click for full-size view

2005 Service Bulletin - 159


Date : August 31, 2005

 

Game(s) : NASCAR®
Early Production Games ONLY

 

Subject : NASCAR® T-Nut Cover & Target Foam Kit (SPI PN: 502-5042-00)
EARLY PRODUCTION GAMES ONLY

 

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Service Bulletin 158 - Click for full-size view Service Bulletin 158 - Click for full-size view

2005 Service Bulletin - 158


Date : August 26, 2005

 

Game(s) : NASCAR®
Early Production Games ONLY

 

Subject : NASCAR® 2-Pin OPTO Ground Connector in Backbox
EARLY PRODUCTION GAMES ONLY

 

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Service Bulletin 157 - Click for full-size view Service Bulletin 157 - Click for full-size view

2005 Service Bulletin - 157


Date : June 20, 2005

 

Game(s) : Terminator® 3, The Lord of the Rings™, Ripley's Believe It or Not!®, ELVIS®, Harley-Davidson® 3rd Edition and The Sopranos®

 

Subject : New Version 8 of the Sound Operating System (O/S)* for the White Star CPU/Sound II Board bootFLASH file for EPROM

* This new version O/S 8 is compatible with all previous versions of CPU/Snd II ROM’s.

 

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Service Bulletin 156 - Click for full-size view Service Bulletin 156 - Click for full-size view

2005 Service Bulletin - 156


Date : May 5, 2005

 

Game(s) : The Sopranos®

 

Subject : Cabinet Flipper Switches - Contact Pitting

 

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Service Bulletin 155 - Click for full-size view Service Bulletin 155 - Click for full-size view

2005 Service Bulletin - 155


Date : April 15, 2005

 

Game(s) : The Sopranos® and future Pinball Games

 

Subject : FYI: Lockdown Assembly & Front Molding Change during the production of The Sopranos® Pinball and future Pinball Game Titles

 

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Service Bulletin 154 - Click for full-size view Service Bulletin 154 - Click for full-size view

2005 Service Bulletin - 154

 

Date : February 20, 2005

 

Game(s) : Lord of the Rings™

 

Subject : Lord of the Rings™ Post Upgrade Kit (502-5034-00) ONLY games prior to Feb. 2005 (production of LOTR games after Feb. 2005 have post in place).

 

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Service Bulletins
Message Board

22.  April 22 , 2008:  Service Bulletin 174, Black Spider-Man, Shaker Motor Feature Adjustment Defaults to NONE. ***WRONG PAGE DATE WAS POSTED THUS SERVICE BULLETIN 174 DID NOT APPEAR. ERROR FOUND TODAY.***    Click link to open a new window.

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Service Bulletins Archive 1988-2004

Clicking on the "Nr. ###" text link will open the Service Bulletin (PDF) in a new window. PLEASE BE PATIENT, some bulletins may be a large file and may take some time to download. Just leave window open until the Service Bulletin appears.

DISC 3 Archive CD-ROM is now available! Disc 3 contains all Service Bulletins (1988 — 2004). Click year for more info!

2004 Service Bulletins

Nr. 153 December 15, 2004 Ripley's Believe It or Not!® Ripley's Believe It or Not! Software Update
Nr. 152 August 27, 2004 general FYI: STERN Pinball Flipper Evolution
Nr. 151 July 20, 2004 Lord of the Rings™ Potential flipper & ring magnet fuse fatigue
Nr. 150 June 21, 2004 general Back to Basics: Insertion/Replacement of EPROMS in SPI Games
Nr. 149 May 18, 2004 Ripley's
Believe It or Not!®
Potential Ball Trap by the Upper Left Pop Bumper (ask your Distributor for SPI Kit Nr. 502-5025-81)
Nr. 148 April 29, 2004 The Lord of the Rings™ Balrog LED Module Installation, SPI Kit Nr.:502-5022-00
Nr. 147 January 19, 2004 The Lord of the Rings™ Diverter Gate Adjustment Procedure
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2003 Service Bulletins
Nr. 146 December 18, 2003 The Lord of the Rings™ FYI: The Lord of the Rings™ Tower Eject Learning Mode
Nr. 145 December 9, 2003 TERMINATOR® 3 Rise of the Machines™ T3™ Auto Launch Diode Harness Installation (SPI Part Number 502-5017-00)
Nr. 144 December 9, 2003 The Lord of the Rings™ The Lord of the Rings™ Spanish Display & Speech Available
Nr. 143 October 22, 2003 TERMINATOR® 3 Rise of the Machines™ T3™ Software Update/Match Feature
Nr. 142 August 22, 2003 TERMINATOR® 3 Rise of the Machines™ T3™ Auto Launch Wire(s) or Coil Lug(s) Break Off
Nr. 141 August 13, 2003 TERMINATOR® 3 Rise of the Machines™ Shooter Lane Switch Actuator Adjustment
Nr. 140 July 24, 2003 TERMINATOR® 3 Rise of the Machines™ T3™ Software Update v2.04 or Higher Eliminates POTENTIAL Reset Problem
Nr. 139 May 16, 2003 MONOPOLY® F21 (50vdc) Fuse Blows Intermittently, System Checks OK on
Nr. 138 March 21, 2003 The Simpsons™ Pinball Party The display flashes a Tech-Alert upon Power-Up
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2002 Service Bulletins
Nr. 137 July 22, 2002 Austin Powers™ CPU GAME ROM v3.01 Bug
Nr. 136a June 21, 2002 PLAYBOY U7 Sound ROM Update DOES NOT RESOLVE the problem
Nr. 136 May 2, 2002 PLAYBOY U7 Sound ROM Change
Nr. 135 May 1, 2002 MONOPOLY® Optional MONOPOLY®&#153; Butyrate Fix Kit
(SPI: 502-5012-00)
Nr. 134 April 11, 2002 general Difficulty in Playfield Glass Removal
Nr. 133 April 1, 2002 MONOPOLY® /
Austin Powers™
CPU/Soundboard Modification Low Volume Setting Hum
Nr. 132 March 4, 2002 PLAYBOY Back To Basics: Using Your Adjustable Outlane Posts
Nr. 131 Jan. 23, 2002 MONOPOLY® Electric Company Sign / Backbox J2 Harness Re-dress
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2001 Service Bulletins
Nr. 130 Dec. 10, 2001 MONOPOLY® Tips &amp; Tricks - The Water Works Rotating Flipper
Nr. 129 Oct. 22, 2001 MONOPOLY® Playfield Mylar, SPI Part Number: 820-5094-00
Nr. 128 Sep. 19, 2001 Austin Powers™ Code Update v3.00 CPU/Display: Addition of Adj.60:
Washington D.C. Enabled (Factory Defaults is "Off")
Nr. 127 Sep. 19, 2001 Striker Xtreme / NFL Plastic Stadium Flashlamp Removal
Nr. 126 Sep. 19, 2001 general The Bubble Level is Back!
Nr. 125 April 19, 2001 general Quick Tip for Display Troubleshooting: U201 White Starboard System™
Nr. 124 March 16, 2001 Sharkey's Shootout/
High Roller Casino
Software Update: Replay Bug Fix
Nr. 123 March 6, 2001 High Roller Casino Ball Trap Fix @ Bottom Bumper
Nr. 122 Feb. 22, 2001 High Roller Casino Roulette Wheel (Top and Bottom) Assembly
Nr. 121 Feb. 5, 2001 Harley-Davidson® Plastic (Butyrate) -15 Support Plate Kit(SPI Nr. 502-5003-67)
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2000 Service Bulletins
Nr. 120 Dec. 29, 2000 Sharkey's Shootout Mystery Ball Magnet Fuse Fatique: CPU Software Code
2.04 Update
Nr. 119 Nov. 8, 2000 general Pinball Preventative Maintenance Inspection
Nr. 118 August 21, 2000 Striker Xtreme /
Sharkey's Shootout
Drop Target Replacement Procedure
Nr. 117 June 13, 2000 general Please Join our Service Bulletin eMail Distribution
Nr. 116 June 12, 2000 Titanic Titanic Redemption Game Potential Revenue Loss
Nr. 115 May 3, 2000 Stiker Xtreme Stiker Xtreme Earnings
Nr. 114 Feb. 11, 2000 Harley-Davidson® Operator Alert #19 - Motor Relay
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1999 Service Bulletins
Nr. 113  Dec. 10, 1999 Harley-Davidson® HD® Ball Guide... & Butyrate - 16... Kit
Nr. 112 June 7, 1999 A13 >> Current CPU U218 & I/O U210 Pin-3 Removal
Nr. 111 Feb. 18, 1999 South Park™ 8MG E-PROM's for Expanded Speech & Sound Capabilities
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1998 Service Bulletins
Nr. 110 Nov. 24, 1998 Space Jam >> Current Modular Stand-Up Targets: a new way to order
Nr. 109 Sep. 30, 1998 Godzilla ...Manual Addendum: Flipper Coils
Nr. 108 August 18, 1998 Prior<<Batman Forever>> current "Sega"...& "Data East" ... Flipper Rebuild Kits
Nr. 107 August 13, 1998 All Games (General) Fax Response Survey: How would you like your...
Nr. 106 June 2, 1998 Multiple Games Large Dot Display Optional Enhancement Cable
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1997 Service Bulletins
Nr. 105 Nov. 21, 1997 The X - Files ...-Playfield Update Kit (500-6281-00)
Nr. 104 Sep. 25, 1997 Multiple Games Future Parts & Service Pinball ...(Questionaire)
Nr. 103 July 14, 1997 Playboy thru Rocky &
Bullwinkle & Friends
Solid State Flipper Bd. ( Non E.O.S.) conversion
Nr. 102 June 20, 1997 The Starwars Trilogy-Special Edition FYI: What's New ("Y" Actuator Heavy Duty Sw.)
Nr. 101 June 10, 1997 The Lost World: Jurassic
Park
Important Unpacking Information
Nr. 100 May 19, 1997 The Starwars Trilogy-Special Edition Software CPU/Display Final Code Version
Nr. 99 May 13, 1997 Multiple Games FYI: Correct P/F Glass Dimensions ...Wide Body
Nr. 98 April 8, 1997 The Starwars Trilogy-Special Edition Addition of Reset Align. Bracket Kit
Nr. 97 April 8, 1997 The Starwars Trilogy-Special Edition X-Wing Motor Bushing
Nr. 96A  May 12, 1997 Space Jam >> Current Dot Matrix Display Bd. 4X Spacer/2X Bracket
Nr. 95A  April 11, 1997 The Starwars Trilogy-Special Edition ...Reed Sw. Replacement Kit...&Procedure
Nr. 94  March 3, 1997 Lethal Weapon 3 >>
Current
Flipper Alignment Spots
Nr. 93  Jan. 27, 1997 Space Jam FYI: ...problem in... I/O Power Driver Boards
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1996 Service Bulletins
Nr. 92  Dec. 5, 1996 Apollo 13 >> Current FYI: MOSFETs in the White Star Bd. System
Nr. 91  Nov. 27, 1996 Twister Magnet Processor Bd. & Disc Motor Updates
Nr. 90  Nov. 20, 1996 Space Jam >> Current FYI: Sega Showcase Backbox
Nr. 89  Nov. 19, 1996 Apollo 13 >> Current FYI: Switches
Nr. 88  Oct. 14, 1996 All Games (General) Excerpt From Customer Fax
Nr. 87  Sep. 4, 1996 Laser War >> The Simpsons FYI: Alphanumeric & 7-Segment Display Operation
Nr. 86  Sep. 3, 1996 Independence Day Potential Ball